Q: I fail to register my product using my product key
A: There are many reasons not able to register
- Please check your internet connection, make sure it's connection to internet
- Please temporary turn off windows firewall
- Please check if you are any antivirus running like Norton Antivirus and etc, please turn it off completely. Turn on the antivirus after the registration completed.
p/s: If you are using Norton 360 Antivirus together with "Microsoft Security Essentials" also installed on the computer, please uninstall "Microsoft Security Essentials". These two software cannot work together.